Closure of the Cambridge English Examinations Centre, Bern

The current disruption resulting from the Coronavirus has caused enormous personal, professional and economic difficulties for us all. We at the Cambridge English Examinations Centre, Bern have done our utmost to fulfil obligations to candidates and schools during these past weeks and have carried out all written and oral examinations up to and including Saturday, 14 March 2020.

It is with deep regret that I have to inform you that the Cambridge English Examinations Centre, Bern is ceasing business with immediate effect and will no longer be able to accept any registrations for future examinations.

Over many years we have valued working together with you, your staff and your students. All our efforts have been focussed on providing professional support and services towards the achievement of a successful outcome for candidates in the examinations. We hope you will agree that we have fulfilled these commitments.

We would like to refer you to our partner Centres for Summer registrations.

We will be sending you information regarding refunds for your fees in a separate email during the next few days.

I am enormously grateful for your personal and business collaboration and wish you and your students the very best for the future.

Anne Gruaz

To all schools and candidates wishing to register for Cambridge exams.

We have received offers of help for our clients from the following centres:

Basel –

Geneva –

St. Gallen -

Valais & Vaud East -

Vaud West – Lausanne -

We have accepted their offer of help for you and would ask you to contact one of the above centres for any future registrations.

All candidates and schools that have paid Cambridge English Exams Centre Bern for exams scheduled between 15.03.2020 and 31.12.2020 will receive a full refund.

To claim your refund please fill out one of the forms below and return it to immediately.

It is not possible for us to transfer your fee to another exams centre.

Thank you for your patience while we process the refunds.




Our Conditions and Regulations for Entry

Our Conditions and Regulations for Entry

Summary Regulations for Candidates

Summary Regulations for Candidates

Our Promise to you

We are 100% committed to providing you with the best candidate experience possible.

In order to meet this promise, our staff are positive, friendly and knowledgeable and share our core values in helping others and ensuring excellent customer service.

We aim to:

  • • take the time to understand our candidate needs and develop solutions to meet or exceed them
  • • build long-term loyalty with our preparation centres with a commitment to customer satisfaction
  • • efficiently deal with your feedback and review our processes to ensure we are continuously improving

We always enjoy hearing from our candidates, teachers, parents and schools.

We are always working to achieve our customer promise, but if you do have cause to complain then you can find our centre complaints procedure on our website.