Closure of the Cambridge English Examinations Centre, Bern

The current disruption resulting from the Coronavirus has caused enormous personal, professional and economic difficulties for us all. We at the Cambridge English Examinations Centre, Bern have done our utmost to fulfil obligations to candidates and schools during these past weeks and have carried out all written and oral examinations up to and including Saturday, 14 March 2020.

It is with deep regret that I have to inform you that the Cambridge English Examinations Centre, Bern is ceasing business with immediate effect and will no longer be able to accept any registrations for future examinations.

Over many years we have valued working together with you, your staff and your students. All our efforts have been focussed on providing professional support and services towards the achievement of a successful outcome for candidates in the examinations. We hope you will agree that we have fulfilled these commitments.

We would like to refer you to our partner Centres for Summer registrations.

We will be sending you information regarding refunds for your fees in a separate email during the next few days.

I am enormously grateful for your personal and business collaboration and wish you and your students the very best for the future.

Anne Gruaz


To all schools and candidates wishing to register for Cambridge exams.

We have received offers of help for our clients from the following centres:

Basel – cambridgeenglish-basel.ch

Geneva – cambridgeenglish-geneva.ch

St. Gallen - cambridgetesting.ch

Valais & Vaud East - cambridgeenglishvalais.ch

Vaud West – Lausanne - cambridgeenglish-vaudwest.ch

We have accepted their offer of help for you and would ask you to contact one of the above centres for any future registrations.


All candidates and schools that have paid Cambridge English Exams Centre Bern for exams scheduled between 15.03.2020 and 31.12.2020 will receive a full refund.

To claim your refund please fill out one of the forms below and return it to help@cambridgeenglish-bern.ch immediately.

It is not possible for us to transfer your fee to another exams centre.

Thank you for your patience while we process the refunds.

AARGAU-REFUND-FORM.pdf

BERN-REFUND-FORM.pdf

LUZERN-REFUND-FORM.pdf

help@cambridgeenglish-bern.ch

Formulaire de contact


  Nous recevons beaucoup de demandes de renseignements sur le Corona virus en ce moment.
Veuillez comprendre que la réponse à votre demande peut être un peu retardée. Nous accordons la priorité aux questions urgentes.

Nos coordonnées

Personne de contact

Mme Anne Gruaz, Centre Exams Manager

Heures d’ouverture

Lundi - Vendredi 08.30 - 17.00
Samedi - Dimanche Fermé

Tél.

Lundi - Vendredi 13.30 - 16.45
+41 (0)31 398 02 70

Adresse

Cambridge English Examinations Centre Bern
Effingerstrasse 15
CH-3008 Bern
Suisse

Pour un contact direct avec la région de votre choix :

Centre Berne

Sont inclues les régions de Berne, Bienne, Interlaken, Langenthal, Neuchâtel, Soleure et Thoune

bern@cambridgeenglish-bern.ch

Centre d’Argovie

Sont inclues les régions d’Aarau, de Baden, Wohlen et Zofingue

aargau@cambridgeenglish-bern.ch

Centre de Lucerne

Sont inclues les régions de Lucerne, Schwyz, Zoug, Nottwil/Sursee, Pfäffikon et Affoltern am Albis

luzern@cambridgeenglish-bern.ch

Procédure de plaintes et de compliments

Les commentaires de nos clients sont les bienvenus. Lorsqu'une plainte est reçue, nous nous engageons à la traiter avec efficacité, sensibilité et rapidité. Notre objectif est d'apprendre de toutes les plaintes afin d'améliorer notre service à la clientèle.

Plus d’informations