Closure of the Cambridge English Examinations Centre, Bern

The current disruption resulting from the Coronavirus has caused enormous personal, professional and economic difficulties for us all. We at the Cambridge English Examinations Centre, Bern have done our utmost to fulfil obligations to candidates and schools during these past weeks and have carried out all written and oral examinations up to and including Saturday, 14 March 2020.

It is with deep regret that I have to inform you that the Cambridge English Examinations Centre, Bern is ceasing business with immediate effect and will no longer be able to accept any registrations for future examinations.

Over many years we have valued working together with you, your staff and your students. All our efforts have been focussed on providing professional support and services towards the achievement of a successful outcome for candidates in the examinations. We hope you will agree that we have fulfilled these commitments.

We would like to refer you to our partner Centres for Summer registrations.

We will be sending you information regarding refunds for your fees in a separate email during the next few days.

I am enormously grateful for your personal and business collaboration and wish you and your students the very best for the future.

Anne Gruaz


To all schools and candidates wishing to register for Cambridge exams.

We have received offers of help for our clients from the following centres:

Basel – cambridgeenglish-basel.ch

Geneva – cambridgeenglish-geneva.ch

St. Gallen - cambridgetesting.ch

Valais & Vaud East - cambridgeenglishvalais.ch

Vaud West – Lausanne - cambridgeenglish-vaudwest.ch

We have accepted their offer of help for you and would ask you to contact one of the above centres for any future registrations.


All candidates and schools that have paid Cambridge English Exams Centre Bern for exams scheduled between 15.03.2020 and 31.12.2020 will receive a full refund.

To claim your refund please fill out one of the forms below and return it to help@cambridgeenglish-bern.ch immediately.

It is not possible for us to transfer your fee to another exams centre.

Thank you for your patience while we process the refunds.

AARGAU-REFUND-FORM.pdf

BERN-REFUND-FORM.pdf

LUZERN-REFUND-FORM.pdf

help@cambridgeenglish-bern.ch

Nos Modalités et Conditions de l’inscription

Nos Modalités et Conditions de l’inscription

Résumé des modalités pour les candidat-e-s

Résumé des modalités pour les candidat-e-s

Notre Promesse envers vous

Nous nous engageons à 100% à vous offrir la meilleure expérience possible pour les candidat-e-s.

Afin de tenir cette promesse, notre personnel est positif, amical et bien informé et partage nos valeurs fondamentales qui consistent à aider les autres et à assurer un excellent service à la clientèle.


Notre objectif:

  • • prendre le temps de comprendre les besoins de nos candidat-e-s et d’élaborer des solutions pour les satisfaire ou les dépasser
  • • fidéliser sur le long terme nos centres de préparation en s’engageant sur la satisfaction de nos clients
  • • de traiter efficacement vos retours d’information et de passer en revue nos processus afin de nous assurer que nous nous améliorons continuellement

Nous aimons toujours avoir des nouvelles de nos candidat-e-s, enseignant-e-s, parents et écoles.

Nous nous efforçons toujours de tenir notre promesse envers nos clients, mais si vous avez des raisons de vous plaindre, vous pouvez consulter notre politique de traitement des plaintes sur notre site Web.